In search of a fridge
Recently, our fridge packed up and so I went online to find a replacement. Understandably as if was the second Bosch larder fridge to fail in just 8 years (more on this later perhaps) I wanted another make. The most important feature of the new fridge was its height ... it had to fit in the existing hole! But I soon discovered that one cannot search on this parameter. In fact many online domestic appliance sites do not even give the height up front but you have to get 'further detail'. It seems that cubic capacity, auto-defrost or whether or not it has a bottle shelf are more important. It took literally hours of searching, to come up with a small set of possibilities.
So, web site designers - please think of the user. Don't assume you know what the user wants to search for. And appliance manufacturers - please make the data available in machine readable form (where has the semantic web gone?)